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Ask the Human Resources Expert - Jennifer Caseley

Updated: Sep 30

Visit our website at: www.caseleyconsulting.ca


October 2020


They say the only two things in the world that are inevitable are death and taxes. I think ‘they’ have forgotten that CHANGE is inevitable and truly the one thing we can count on year after year.


I’ve heard managers say “I have my dream team,” or “We have all the staff we need.” Then change happens and suddenly things fall apart. Is your team your dream team? If so, it may be time to start thinking about next steps. Succession Planning.


Succession Planning is thinking forward to the next steps for your company, team or you!


Do you know when you will retire? Or when one of your staff will take extended maternity leave or parental leave? What about having to take time off to care for their elderly parents? There are hundreds of reasons staff may need to step aside, step back or step forward in your organization. Are you prepared?


How do you get prepared? Have current job descriptions—describe the job that is currently done—not the one you hired them for 5 years ago.


Have conversations. Does this person want to be with your organization in 5 more years? Or do they want to retire or go to half time? Will they be out on their own consulting? Or working for you in a reduced capacity or increased capacity?


Avoid making arbitrary decisions without consulting all your staff. Avoid turing it into a competition and don’t feel disappointed if your desired successor isn’t interested.

If you want to know more about what steps to avoid in creating a successful succession plan, contact Caseley Consulting.



September 2020


Many employees are coming back to the office, but is the team coming together? If you are looking for a way to build your team spirit? Try a ColourSpectrums™ Workshop.

ColourSpectrums™ is an interactive and entertaining workshop that allows teams to interact, learn more about one another and find ways to increase communication.


There will be AH-HA learning moments and HA HA learning while we work together to find commonalities and learn how to brighten each other’s colours. This exciting workshop will increase self-esteem, review personal learning styles, increase community relations and customer service skills while building team communication.


A strong team knows how to talk to one another and help one another grow. Your team will learn more about each other’s strengths and find common life experiences and personal goals.


Let’s get your team back together and re-build their strength.


Caseley Consulting offers a half-day zoom session or in-person depending on your space and comfort levels.


For additional information, contact Jennifer at Caseley Consulting. 587-343-2338



August 2020



7 Questions you must be able to answer about your workplace and the Coronavirus.


1. What is your company policy on illness?


2. Will days off while an employee is waiting for test results be paid?


3. What will the rest of the staff be doing while waiting on test results?


4. If you have an outbreak among staff—will you be able to close the doors to your business? Will you need too?


5. Do you have a public relations plan in place if the outbreak occurs? Proactive planning rather than reactive is definitely the best in this social media world.


6. If an employee tests positive and must isolate for 14 days will they be paid? Who will do their work?


7. Are your Health and Safety procedures up-to-date with all the latest changes? Who on staff can update them quickly and accurately?


There is so much for a business owner to think about right now—on top of the normal running of a successful business. This may be the time to bring in some outside support and assistance. There are many organizations in the Grande Prairie area who can help polnt you in the right direction for getting the help you need. Many companies will provide a free consult and point you in the right direction for getting your business moving forward and up-to-date.


If you are not sure what help you need—ask.



July 2020


Recruitment. It can be a very time consuming process. Hundreds of resumes flooding into your in-box, screening applicants, arranging interviews, referencing and then rejecting candidates. Are you tired just thinking about it?


Imagine setting up a system that automatically rejects applicants that don’t meet your minimum requirements, or sending an email to all applicants when you have selected your new hire. Tired of the back and forth emails or texts to find a time that suits you and the applicants to actually meet? An ATS can solve that issue as well.


Is your preference to interview in person via video? Have you thought about a taped video interview? You preset the questions, put a time limit on the responses and watch/listen to the interviews on your time. There are many options available to customize the interview experience and assist in finding the right candidate for you.


I can help make the process faster and easier for you.


Applicant Tracking Systems(ATS) are used by larger companies to create flow to the recruitment process and save time and money. As a growing business you may not require the year-round services of an ATS but there is an in between solution. Caseley Consulting can offer you access to an ATS system-for a month, 3-months, the year—you decide. I can run the system for you, or you can run it. Flexibility in hiring. Don’t you deserve the next step?



June 2020


Whether you need to hire one person or one hundred these tips will help you find the right person for the job.


Say what?! When creating your job ad speak to the person you want to hire. Use the language and words of the position and person you want to hire.


Reviewing resumes. Getting more resumes than you know what to do with? Create screening tool. It will speed up the process and save you time. Don’t forget to include the must haves, nice to haves and WOW category.


Interview Questions. Take time to create interview questions. Ask candidates to walk you through the job they will be doing. You want to hear about their real experiences and how they can help your business.


Do you have any questions for us? Hiring a truck driver? If they walk out of without asking about the type of truck they will be driving, slip-seating or maintenance perhaps pass and keep looking. If they don’t have any questions that may be a red flag.


The importance of life outside work. Asking about hobbies and how people spend their free time outside of work can help find people who fit into your company culture.


BONUS: Ask for help. Following tips 1 to 5 requires time. Time you may not have. This is where I come in and create the job description, advertisement, screen for you, create appropriate interview questions and even sit in on interviews with you.




May 2020


Temporary Lay-offs in the time of Covid-19

For many companies temporary lay-offs are a new concept. They have been in business for years and have never dreamed of laying off their fantastic employees. But the time may have now arrived. Let’s make sure you do it correctly. First consider is the lay-off necessary? Yes, I know business have dropped significantly (or completely) but are there options for re-deploying staff? This may be the time to work on that full inventory of the shop, or to have employees take photos of all your stock to put it on line. Keep physical-distancing measures in place, but let’s think outside the box. Government wage subsidy will help some businesses with payment of wages during that time. Let’s look at options before we do a layoff. Secondly, if someone needs to answer the phones and respond to inquiries—why you? Set up a couple of staff members as the ‘go-to’ people for your business. This frees you up for other processes that require your attention. It also allows employees to enter into a job share splitting the time equally between them and still eligible for collecting EI. Could be a nice win-win. Finally, is this a temporary lay-off? Or a dismissal? Do you really need this employee back in 120 days? Will your business be up and running at 110%? Or is this a time for a full dismissal? This will allow an employee to seek other employment instead of waiting for your call only to find out you don’t need them back. There are pro’s and con’s to lay-offs, workshare programs and dismissals. There is also documentation. Call Jennifer to discuss the options available and to have the documents you need completed properly.

April 2020

This month we are talking about having a Staff of 1. Many Boards have only one employee—the Executive Director. Staff of the organization report into the ED, but the ED usually is the only staff person reporting directly to the Board of Directors. Sitting on a Board of Directors for your favorite organization can be very satisfying and many people join Boards to help a cause near and dear to their hearts not fully understanding their role. Some of the most common questions around supervising a team of one are: 1. What is the board’s responsibility for managing and supporting the ED? 2. How do we know what to pay our ED? 3. What happens when replacing the ED? 4. How to motivate a staff of 1. 5. Why your ED wants a Performance Review. This course is being developed with the help from local organizations. If your BOD has areas they would like to know more about please contact Jennifer and pass along your ideas. Or visit our Survey at https://www.surveymonkey.com/r/Staffof1 If you have other HR areas you would like some information on please contact me to arrange a free consult with Caseley Consulting to see how a Human Resources professional can help your organization.

March 2020


For small businesses, there are numerous advantages to hiring an outside consultant, the most important of which include having a positive impact on the company’s bottom line. Human resources consulting services can be engaged on an hourly basis or hired on a contract basis to fill interim HR management positions…The benefits of an HR consultant are both tangible and intangible; however, the bottom line reflects the tangible advantages to engaging the services of an HR consultant.

To read the remainder of this article published by Small Business Chron head over to:


https://smallbusiness.chron.com/advantages-hiring-outside-hr-business-consultant-57805.html


Still not convinced? Try this article. “It is easy for a company to fall into hiring, staffing and company policy decisions by force of habit rather than developing strategies from a cohesive human resources strategy. An outside HR consultant brings fresh perspective to your business’ staffing decisions and policies, and measures your policies against best practices without having her perspective skewed by your company’s traditions…”


Finish this article: https://yourbusiness.azcentral.com/advantages-hiring-outside-hr-business-consultant-5021.html


Call or Email today to book your free consult with Caseley Consulting to see how a Human Resources professional can help your business.



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