Ask the Carpet Cleaning Expert - Paolo Mancuso

Updated: Mar 31, 2020

April 2020

Q: Does getting my carpet and furniture cleaned kill COVID-19 and other viruses? A: There’s a lot we have yet to learn about the new coronavirus called COVID-19. Although it’s believed that its primary method of infecting a host is through droplets transported in a cough, a sneeze or through talking, there’s evidence that it might survive on surfaces and in the air for several hours or days. A human can then be exposed to COVID-19 by unknowingly getting it onto their hands when it’s still alive and then touching their mouth, nose or eyes (Public Health Agency of Canada). Viruses can be killed by proper hand washing with soap and warm water or the use of hand sanitizers containing sufficient alcohol. There are specialized air purification technologies that leave the air and surfaces free of them. These devices use photo-catalytic oxidation, dielectric barrier ionization, or Far UVC light and are used in places like heath clinics and hospital operating rooms. Cleaning your carpets and furniture with The Benchmark Standard Standard of Thorough Cleaning™ and/or hospital-grade disinfectant will kill viruses that might be alive on textile surfaces. However, viruses have a short life on textiles as opposed to hard surfaces. And it’s possible that a carrier can re-infect a recently cleaned textile. It’s not feasible, then, to clean your carpets and furniture every day. Cleaning will capture other types of live microbes such as bacteria and moulds. They can live in a dormant state for an extended time unless disturbed. These microbes are a health problem for us when they’re able to grow and multiply as a result of a carpet becoming flooded with water. It can become a breeding ground for bacteria and mould unless it is properly mitigated. Additionally, when pet urine, feces or vomit are on a carpet, bacteria can multiply and pose a serious health risk unless they are properly removed from the carpet and underpad. So The Benchmark Standard of Thorough Cleaning™ of your carpets and upholstery is of some value in protecting you short term from COVID-19 and other viruses, but cleaning best protects you from other microbes such as bacteria, mould and allergens.

March 2020

Shower walls and other vertical

tiles surfaces

We can now professionally vapour steam clean your vertical tile & grout surfaces like shower stalls, kitchen or bathroom backsplashes and even fireplace surrounds.


For more information on tile and grout lines cleaning, please give us a call at 403-347-1845 or check our website at We would be happy to answer your questions!

Floor Tile & Grout Lines Cleaning

General Cleaning & Maintenance

Our hard surface cleaning tools (supplemented with some good old-fashioned elbow grease) are excellent for cleaning even heavily soiled grout lines and the tiles that go along with them on the floor in your entrance, hallway, bathroom or kitchen.

Consultation on Stain Protection

We always recommend that a grout sealant be applied within 24 hours after the grout lines are cleaned.

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